Workflow Automation
Map your manual processes and build automated workflows that connect your tools, your team, and your customers - without anyone having to remember to do it.
📍 Based in St. Johns, FL — Serving Jacksonville & Northeast Florida
I help small and mid-size businesses in Northeast Florida cut through the complexity of AI, automation, and agentic workflows — replacing scattered spreadsheets and broken handoffs with systems that actually work.
I'm an technology consultant based in St. Johns, FL, with 25+ years building and shipping enterprise software. I've led engineering teams across healthcare, finance, insurance, and education - and I've seen the same structural problems show up everywhere.
Too many businesses, big and small, are held back by the same quiet trap: "This is how we've always done it."
What worked five years ago may be costing you time, money, and opportunities today. Processes built in silos. Tasks handed off with no visibility into what came before. Systems that don't talk to each other. Work that gets done, or doesn't, and nobody knows until something breaks.
The good news? There's never been a better time to rethink how your business operates. AI and automation have made it possible to replace outdated workflows with smarter, connected systems without rebuilding everything from scratch.
It's not about chasing the latest technology. It's about finding a better way to work so your team can focus on what actually grows the business.
This isn't a failure of your team. It's a structural problem — and one I've spent my career solving. As Director of Software Engineering, I defined and launched company-wide AI strategy, built agentic workflows, and delivered:
Now I bring that same thinking to small and mid-size businesses in Northeast Florida — without the enterprise price tag.
Industries Served
Map your manual processes and build automated workflows that connect your tools, your team, and your customers - without anyone having to remember to do it.
Deploy intelligent agents tailored to your business - for customer follow-up, lead nurturing, support, scheduling, and more. Running 24/7 in your voice.
Connect the tools you already use so they share information automatically - eliminating the manual bridges your team builds between apps every single day.
A structured review of where your business is leaking time and where AI and automation can have the highest impact - before a single tool is deployed.
Replace fragmented spreadsheet tracking with clear, automated reporting so you always know where things stand - without chasing anyone for an update.
Not sure where to start? I help businesses build a practical AI roadmap - focused on real ROI, not hype — so you invest in what actually moves the needle.
Based in St. Johns, FL, I work with small and mid-size businesses throughout the Jacksonville metro and Northeast Florida region. Whether you're in Ponte Vedra, St. Augustine, Fleming Island, or downtown Jacksonville - if you're a business owner wondering how AI fits into your operations, I'd love to have that conversation.
Most of my clients are businesses with 5 to 200 employees who know they're leaving efficiency on the table but aren't sure where to start. Industries I commonly work with in this region include professional services, healthcare practices, real estate, insurance agencies, logistics, and local retail.
I offer in-person meetings throughout the Jacksonville area and remote consultations for businesses anywhere in Florida.
Schedule a Conversation →The businesses that win with AI don't do it all at once — they do it systematically, starting with the one process that's costing them the most.
— Andy Harbert
Not sure where AI fits in your business? That's exactly the kind of question I help answer. Sometimes a single conversation is enough to see it clearly.
Whether you're just curious about AI or ready to start building — I'm happy to talk through what makes sense for where your business is today.
Topics I typically cover in a first conversation: